Before your first hire
Four quick slides from the MSME Post growth playbook.
Play this web story
Illustrative stock photograph. Slides summarise an MSME Post practical guide.
Write down the outcome
“Help with everything” is a feeling. Confirming orders or preparing dispatch is a responsibility.
Show the handover
Explain where work arrives, what a complete input looks like and where the finished result goes.
Define the decisions
Be clear about what the new colleague can decide and which exceptions need your approval.
Review the process too
Repeated waiting and missing information may indicate an unclear routine rather than poor performance.